Privacy Policy

Effective November 5, 2026

This policy explains what information RiseLogic Pro collects, how we use it and the choices you have. RiseLogic Pro is a brand of Hope Rise Media LLC ("we", "us", "our"). It applies to riselogicpro.com, our forms, our Facebook and Instagram lead ads, and the calls, texts and emails we exchange with you.

Information we collect

Information you give us. When you fill out a form on our site, submit a Facebook or Instagram lead form, book a call, email us or talk with us, we collect what you share: usually your name, business name, phone number, email address, the type of business you run, your approximate annual revenue range and anything you tell us about your needs.
Information from Meta lead ads. If you submit a lead form on Facebook or Instagram, Meta Platforms sends us the answers you entered in that form. We receive only what you submitted. Meta's own use of your data is covered by Meta's privacy policy.
Information collected automatically. When you visit our site, our hosting provider and any analytics tools we use may record standard technical data such as your IP address, browser type, device type, pages visited, the page that referred you and the date and time of your visit.
Call and message records. If you call or text us, we keep a record of the conversation, which may include a recording or transcript when our AI receptionist answers. We tell callers when a call may be recorded where the law requires it.

How we use your information

To respond to you, set up and hold your strategy call, and follow up about our services.
To provide the services you sign up for, including setting up your account, billing and support.
To send you text messages and emails you agreed to receive (see "Text messages" below).
To measure and improve our website and ads, including understanding which ads lead to booked calls.
To keep our services secure, prevent fraud and meet our legal obligations.

We do not sell your personal information.

Text messages (SMS)

If you give us your mobile number and agree to receive texts, for example by checking a consent box on a form or texting us first, we may send you text messages about your strategy call, appointment reminders, replies to your questions, account notices and, if you agreed to them, occasional offers from RiseLogic Pro.

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out at any time. You will get one message confirming you have opted out, and we will stop texting that number.
Reply HELP for help, or email us at support@riselogicpro.com.
Consent to receive texts is not a condition of buying anything from us.
Carriers are not liable for delayed or undelivered messages.

We do not share your mobile number or your text message opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. We share it only with the service providers that help us send messages (such as our messaging platform and carriers), and only so they can deliver our messages to you.

Cookies and analytics

Our site uses only what it needs to work and to help us understand how it is used. We may use analytics tools and advertising pixels, such as the Meta Pixel, that set cookies or similar technologies to measure visits and ad results. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Facebook and Instagram settings. The site still works if you block cookies.

Who we share information with

We share information only as needed to run our business:

Service providers that work for us, such as our website host, our CRM and messaging platform, our phone and AI receptionist provider, our email provider and our payment processor. They may use your information only to provide services to us.
Advertising platforms such as Meta, to measure ad results and, where allowed, to show our ads to people likely to be interested. This never includes your text message opt-in data.
Legal reasons, when required by law or to protect our rights, our customers or the public.
Business transfers, if our business is sold or merged, in which case this policy continues to apply to your information.

Information about our clients' customers

When a business uses RiseLogic Pro, the calls, texts and contact details of that business's customers are handled on that business's behalf. The business decides how that information is used, and its own privacy policy applies. Questions about that information should go to the business first; we will help them respond.

How long we keep information

We keep your information for as long as we need it for the purposes above, for as long as you are a client, and as required for our legal, tax and accounting records. When we no longer need it, we delete or anonymize it.

How we protect information

We use reasonable technical and organizational safeguards, such as access controls and encrypted connections, to protect your information. No system is perfectly secure, so we cannot promise absolute security.

Your choices and rights

Opt out of texts by replying STOP, and out of marketing emails by using the unsubscribe link in any email.
Ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing support@riselogicpro.com. We will respond within a reasonable time and as the law requires.

Children

Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this policy. When we do, we will change the effective date at the top of this page. Significant changes will be posted here before they take effect.