Terms of Service
These terms apply to your use of riselogicpro.com and to the services offered under the RiseLogic Pro brand by Hope Rise Media LLC ("we", "us", "our"). By using the site or our services, you agree to these terms. If you do not agree, please do not use them.
Our services
RiseLogic Pro sets up and runs customer communication tools for businesses, which may include a CRM account, a business phone number, an AI voice receptionist, missed-call text back, follow-up, review requests, payments, websites, local SEO, advertising management and a live caller, depending on what you sign up for. The exact services, prices and term for your business are confirmed in writing before you pay.
Free strategy calls and AI receptionist demos
Calling our AI receptionist or booking a free strategy call does not commit you to buy anything. The AI receptionist demo shows how the system works, sometimes using an example business; it is not a promise of specific results for yours.
Prices, payment and term
- Prices on this site are current launch prices and may change. The price you agree to in writing is the price you pay for the agreed term.
- One-time fees (such as website and setup) are due before work begins. Monthly fees are billed in advance each month.
- Plans start with a 3-month working agreement. The details of what happens after the first 3 months, and how to cancel, are set out in your written agreement.
- Advertising spend is paid by you directly to the ad platform (such as Meta) and is separate from our fees.
- Third-party usage costs, such as unusually high call, text or AI minutes, are handled as set out in your written agreement.
No guarantees of results
We work hard to help your business answer more calls and win more customers, but results depend on many things outside our control, including your market, your offer, your pricing and how your team follows up. We do not guarantee any number of calls, leads, appointments, reviews, sales, search rankings or revenue.
Your responsibilities
- Give us accurate information about your business, and keep your login details secure.
- Use the services lawfully, including the rules on calls, texts and email such as the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act and carrier and A2P 10DLC requirements. You are responsible for having the consent you need before you or the system contacts your customers.
- Do not use the services to send spam, or to send unlawful, harmful or misleading content.
- Review the information your AI receptionist and messages give your customers, and tell us promptly about anything that needs to change.
Text message terms
If you agree to receive text messages from RiseLogic Pro, we may text you about your strategy call, appointments, replies to your questions, account notices and, if you agreed, occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help, or email support@riselogicpro.com. Consent to receive texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. We do not share your mobile number or text message opt-in data with third parties for their marketing. See our Privacy Policy for details.
AI features
The AI receptionist and other automated features can make mistakes. They are tools to help your team, not a replacement for your judgment. You remain responsible for the services you provide to your customers and for any advice given in your business's name.
Third-party platforms
Our services rely on third-party platforms, such as our CRM provider, phone carriers, Meta and Google. Their availability and rules can change, and their own terms apply. We are not responsible for outages or changes on their side, but we will work with you to keep things running.
Your content and data
You own your business's content and customer data. You give us permission to use it only to provide the services to you. When your service ends, you can ask us for an export of your contacts and conversation history within 30 days.
Our content
The RiseLogic Pro name, logo, site content and materials belong to Hope Rise Media LLC. Websites we build for you are yours to use once paid for, except for third-party components that carry their own licenses.
Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits or lost business. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim arose.
Disclaimer
The site and services are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties not stated in these terms.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute will be handled in the state or federal courts located in Pinellas County, Florida.
Changes
We may update these terms. When we do, we will change the effective date at the top of this page. Your written agreement with us controls if it conflicts with these terms.
Contact us
Email support@riselogicpro.com.